Refund Policy
Effective Date:
August 6, 2024
Introduction
Welcome to Starnedit. We strive to provide high-quality video editing services
tailored to your needs. This Service Policy outlines our commitments to you and what we expect
from you in return.
Services Provided
Starnedit offers a range of video editing services including, but not limited
to:
- Video Sales Letters (VSL)
- SEO Ad Videos
- Opening Sequences
- Custom Video Projects
Service Terms
● Project Initiation: To start a project, you must provide a detailed brief of your
requirements and any necessary materials. Our team will review the brief and confirm
the project scope, timeline, and cost.
● Revisions: We offer revisions as mentioned in the packages to ensure your satisfaction.
Additional revisions may be subject to additional fees.
● Turnaround Time: Standard turnaround time for most projects is [number] business
days. Rush services may be available upon request for an additional fee.
Client Responsibilities
To ensure a smooth and efficient process, we require our clients to:
- Provide clear and comprehensive briefs.
- Respond to our queries and feedback in a timely manner.
- Approve project milestones to facilitate progress.
- Make payments as agreed upon in the project contract.
Confidentiality
We respect your privacy and the confidentiality of your projects. Any
materials you provide to us will be used solely for the purpose of completing your project and
will not be shared with third parties without your consent.
Intellectual Property
Upon final payment and project completion, all intellectual property
rights to the final edited videos will be transferred to you. We reserve the right to use completed
projects for our portfolio and marketing purposes unless otherwise agreed upon.
Service Limitations
While we strive to meet all your needs, certain limitations apply:
- We do not produce content that is illegal, harmful, or violates any third-party rights.
- We reserve the right to decline projects that do not align with our values or expertise.
Changes to This Service Policy
We may update this Service Policy from time to time to
reflect changes in our services or policies. We will notify you of any significant changes by
updating the “Effective Date” at the top of this Service Policy.
Contact Us
If you have questions or comments about this Service Policy, please contact us
at:
- Email: support@starnedit.com
- Address: G-11 Markaz, Islamabad, Pakistan